Ugokashi ShikibuBack to Home

Notation Based on the Specified Commercial Transactions Act

Last updated: 2026-06-15

Business Operator
JUGOYA.AI
Representative
Yoshifumi Nakahira
Address
Will be disclosed without delay upon request.
Phone Number
Will be disclosed without delay upon request.
Email
support@jugoya.ai
Service URL
https://shikibu.jugoya.ai
Pricing
Prices are displayed on the service website. All prices include consumption tax.
Pricing (Video Generation Credits)
The video generation feature is used by purchasing credits. Credits are consumed in proportion to video length (5s = 6 credits, 10s = 12 credits, 15s = 18 credits). The price and number of credits for each plan (the Lite and Basic subscriptions and the one-time add-on ticket) are displayed on the service website. Displayed prices are denominated in US dollars (USD).
Credit Validity and Consumption Order
Subscription plan (Lite and Basic) credits are granted each billing period, do not roll over, and reset (expire) at the end of the billing period. One-time add-on ticket credits expire six (6) months from the date of purchase. Credits are consumed by drawing down subscription credits first, then add-on ticket credits in order of nearest expiry.
Additional Fees
Internet connection fees and communication charges required to use the service are borne by the customer.
Payment Methods
Credit card payment via Stripe (Visa, Mastercard, American Express, JCB)
Payment Timing
Subscriptions are charged at sign-up and automatically renewed at each billing cycle (monthly or annually). One-time add-on tickets are charged at the time of purchase.
Service Delivery
Subscriptions are available immediately after activation. Purchased credits are granted immediately after payment is completed.
Cancellation and Refund
You may cancel your subscription at any time through the Stripe Customer Portal; cancellation takes effect at the end of the current billing period. Due to the nature of the product, one-time add-on tickets are, as a general rule, non-refundable and non-convertible once granted. Please see our Refund Policy for details.
Operating Hours
The service is available 24 hours a day, 7 days a week. Support inquiries are handled during business hours (weekdays, Japan Standard Time).
System Requirements
An internet connection and a modern web browser are required. An account (e.g., a Google account) is required to use the service.
Disclosure Request
To request disclosure of the business address or phone number, please contact support@jugoya.ai. We will respond without delay (generally within 7 business days).
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